My research builds a foundation for designing fair and efficient content moderation systems. I am the head of the Social Computing Lab at Rutgers University. Our ongoing projects are on the lab page.

Check out my Medium Blog for summaries of my published work. Please find below my published papers.

Peer reviewed articles ↩︎

Working papers ↩︎

  • Shagun Jhaver, Seth Frey, and Amy Zhang (2021), “Decentralizing Platform Power: A Design Space of Multi-level Governance in Online Social Platforms,” arXiv preprint arXiv:2108.12529 (2021).

    Horizontal and vertical / levels of governance / on online platforms.

Technical reports ↩︎

  • Shagun Jhaver, Pranil Vora and Amy Bruckman (2017) “Designing for Civil Conversations: Lessons Learned from ChangeMyView,” GVU Technical Report.

  • Shagun Jhaver*, Larry Chan*, and Sandeep Soni* (2017) “PostScholar: Surfacing Social Signals in Google Scholar Search,” (* co-primary). In Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW ‘16 Companion). Association for Computing Machinery, New York, NY, USA, 17–20. DOI: 10.1145/2818052.2874314

Workshop papers ↩︎

Theses ↩︎

  • Shagun Jhaver, (2020) “Identifying Opportunities to Improve Content Moderation,” PhD Thesis, Georgia Institute of Technology.

  • Shagun Jhaver, (2014) “Large Scale Data Mining with Applications in Social Computing,” Masters Thesis, The University of Texas at Dallas.