I am a PhD candidate studying Computer Science at Georgia Tech in the School of Interactive Computing. My advisors are Dr. Amy Bruckman and Dr. Eric Gilbert.

My research is broadly in the area of social computing and human-computer interaction. I use both qualitative and quantitative methods to study content moderation on social media websites, human-machine collaboration, sharing economies, and the future of work. My work converges concepts and methods from a variety of research areas, including computing, psychology, statistics, art and design, ethics, and economics.

My dissertation research informs the design of efficient and equitable content moderation systems. In earlier stages of my dissertation work, I studied online harassment, blocking mechanisms, and human-machine mixed-initiative content moderation on Twitter and Reddit. My recent work evaluates the effectiveness of community-wide moderation interventions. I also examine platform decisions in the framework of Fairness, Accountability, Transparency, and Ethics (FATE) model.

News

  • 17 Feb 20: Facebook awarded me and my collaborators a research grant ($99,708) for the project “Evaluating the effectiveness of deplatforming as a moderation strategy.”
  • 13 Jan 20: I received a fellowship at the UC Berkeley Center for Technology, Society & Policy for the project “A Restorative Justice Approach to Online Moderation.”
  • 12 Nov 19: Our study on explanations for post removals hit the front pages of Reddit and Hacker News.
  • 30 Oct 19: MIT Technology Review covered our research on human-machine collaboration for content moderation on Reddit, published in TOCHI.
  • 3 Oct 19: I won a Best Paper Award AND an Honorable Mention Award at CSCW! Excited to present these papers (and a TOCHI paper on Reddit Automod) at CSCW in Austin next month.
  • 25 Aug 19: Our research on fairness and transparency in content moderation on Reddit got covered by New Scientist.
  • 15 Aug 19: I am co-leading a workshop titled “Volunteer Work: Mapping the Future of Moderation Research” at CSCW. Join us to set an agenda for future research in this space!

Latest blog post

This blog post summarizes a paper that investigates how removal explanations affect future user activity on the social media site Reddit.

Does Transparency in Moderation Really Matter?: User Behavior After Content Removal Explanations on Reddit