Shagun Jhaver

Hello there!

I’m an Assistant Professor in the Department of Library and Information Science in the School of Communication and Information at Rutgers University. Prior to this, I was a Postdoctoral Scholar in the Allen School of Computer Science & Engineering at the University of Washington. I received a PhD in computer science from the School of Interactive Computing at Georgia Tech.

My research is focused on understanding and addressing online harms. I study the governance mechanisms of internet platforms to examine how their design, technical affordances, and policies affect public discourse. I use a mixed methods approach, combining system building, computational techniques, surveys, and interviews to explore how platforms can address societal issues such as online harassment and the rise of hate groups.