I am an incoming Assistant Professor in the Department of Library and Information Science (LIS) in the School of Communication and Information (SC&I) at Rutgers University. Currently, I am a Postdoctoral Scholar in the Allen School of Computer Science & Engineering at the University of Washington and an Affiliate at the Berkman Klein Center for Internet & Society at Harvard University. Prior to this, I received a PhD in Computer Science from the School of Interactive Computing at Georgia Tech.

My research is broadly in the areas of social computing and human-computer interaction. I study the governance mechanisms of internet platforms to understand how their design, technical affordances, and policies affect public discourse. I use a mixed methods approach, combining large-scale casual inference of community data, surveys, and deep qualitative interviews to explore how platforms can address societal issues such as online harassment and the rise of hate groups. My most recent projects evaluate the effects of deplatforming toxic communities and far-right influencers, theorize how to design robust multi-level platform governance, and build end-user moderation tools for YouTube creators.

News

  • 19 May 21: I gave a talk on "Designing Transparent & Effective Content Moderation" at the UW DUB seminar.
  • 15 May 21: Starting this Fall, I am joining Rutgers SCI as an Assistant Professor. Looking forward to mentoring students and developing new collaborations.
  • 25 Mar 21: Our paper "Does Platform Migration Compromise Content Moderation? Evidence from r/The_Donald and r/Incels" got accepted with minor revisions at CSCW.
  • 25 Jan 21: I served as a panelist for the virtual event "The Great Deplatforming: Implications of Big Tech Censorship" organised by University of Chicago.
  • 15 Jan 21: Newsweek covered my research on Twitter deplatforming.
  • 1 Sept 20: Thrilled to share that I am joining Allen School of Computer Science & Engineering at the University of Washington as a Postdoctoral Scholar, where I will be working with Prof. Amy Zhang.
  • 17 Jul 20: I am joining the Berkman Klein Center for Internet & Society at Harvard University as an affiliate for the 2020 - 2021 academic year.
  • 17 Feb 20: Facebook awarded me and my collaborators a research grant ($99,708) for the project “Evaluating the effectiveness of deplatforming as a moderation strategy.”
  • 13 Jan 20: I received a fellowship at the UC Berkeley Center for Technology, Society & Policy for the project “A Restorative Justice Approach to Online Moderation.”
  • 3 Oct 19: I won a Best Paper Award AND an Honorable Mention Award at CSCW! Excited to present these papers (and a TOCHI paper on Reddit Automod) at CSCW in Austin next month.
  • 25 Aug 19: Our research on fairness and transparency in content moderation on Reddit got covered by New Scientist.

Latest blog post

This blog post summarizes a paper that investigates how removal explanations affect future user activity on the social media site Reddit.

Does Transparency in Moderation Really Matter?: User Behavior After Content Removal Explanations on Reddit